Happy Customers

The staff particularly Julie was very…

Arron Rodgers (arrod80), 27. Jan

The staff particularly Julie was very knowledgeable, professional & a credit to the organization.

Purchased for my wife to celebrate our…

Richard Mitchell, 26. Jan

Purchased for my wife to celebrate our 28th anniversary. Jessica at the Newcastle Branch is a credit to your company. Overall experience 5 Star + Nothing too much trouble and the ring is amazing.

Great Service

John Gillingham, 26. Jan

The personal approach by your staff and their knowledge of the product.

Great quality

customer, 26. Jan

It was exactly what I wanted

Great service

Sam Bajgar, 25. Jan

Great service and helping choosing my ring. Delivered to timescales provided, love it

Excellent service

Maria, 24. Jan

I recently bought a diamond eternity ring from Austin & Blake shop in London. I knew exactly what I was looking for but I must admit their search engine and ability to choose diamond clarity and cut made a whole process so much easier. Their sales consultant, Haifa was super helpful and answered all my queries. I highly recommend!

Super selection and choice

Sonia Bricknell, 23. Jan

Super selection and choice. Very helpful and knowledgeable staff. Tom was great and had so much patience during the "decision" making process!

Beautiful bracelet excellent quality and first class service

Christine, 23. Jan

Great customer service. Very detailed information provided on how my order was progressing. Until the day it was delivered. Beautiful bracelet a little more than I would normally pay but a treat for myself and well worth the extra. Have not taken it off since it was delivered.

OK just a bit smaller than expected

Ivan, 22. Jan

All delivered as promised, only negative is that the item was much smaller than appeared in the photographs.

Staff of Austin Blake Belfast…

Laurie, 22. Jan

Staff of Austin Blake Belfast especially Ciara who went above and beyond to enhance our experience! We had Covid when we were supposed to collect rings and Ciara delivered them in person to our door so we could have them before Christmas.

EXCELLENT value and quality, but even better people

Bim, 21. Jan

The consultants were incredibly friendly, very well versed in their work, and helped us to pick the best ring for my fiance. Not only that, but we had quite a fun time when I came to pick up the ring, the consultants were about as excited as myself, and seemed to thoroughly enjoy discussing my plans for our dream proposal. They also leapt to help me when I had a near emergency with a ruined ring box, and all in all provided an excellent experience. 20/10, great people, and best value of rings even compared to online

Tiffany’s experience without the bank balance 😜 …

Charlfred, 19. Jan

Great service personalised and Prosecco felt like I was in Tiffany’s

Really helpful staff

Winters, 19. Jan

Really helpful staff, patient whilst keep changing our minds and very knowledgeable

Perfect and she said YES

ryan , 18. Jan

The whole experience from selecting the ring, ordering and communication while I waited for delivery was excellent. I really couldn't have asked for more. Very reasonably priced and the ring is gorgeous 😍 she also said YES so that's a bonus

Christmas Birthday

Gaynor Evans, 17. Jan

Received this gold wedding band as a surprise birthday present and I love it.

Excellent customer service, beautiful engagement ring!

Hayley Lyon, 16. Jan

I got my engagement ring from the Leeds store. Liyah and the rest of the team were fantastic in helping me (and patient as I was very fussy/indecisive!). Could not be happier with my bespoke ring it is completely perfect! Definitely going back to get my wedding ring :)

Patient crash course on engagement ring shopping

Jordan W, 16. Jan

Jason gave us a great crash course on the grading of diamonds and also introduced us to the concept of Lab grown diamonds which was far more preferable once the differences and similarities had been explained. Overall great experience, would recommend to all considering engagement ring shopping.

Absolutely fantastic service

Jonathan, 15. Jan

Absolutely fantastic service. Couldn't get the ring I wanted in time. (my own fault leaving things so late and expecting miracles). They were able to send out a sample ring at no cost which I was able to use until the real one came. Very polite and helpful with great communications. Thank you so very much.

Good service

Lord Colin Davidson , 15. Jan

Good service. Good price.

Wonderful customer service from…

RoyMack, 14. Jan

Wonderful customer service from Edinburgh. Above and beyond!!!